Paul Scott on 2010-10-28 17:16:17 Comments (1) Tweet this

Afrihost and why they rock as an ISP

OK, so you really will not see this often (read ever) on this site, but the recent activities at Afrihost http://www.afrihost.com warrant this.

I have been hosting sites with Afrihost for a few years, and decided earlier this year to move my ADSL account over to them as well. This was probably the best move I have ever made. There were a couple of issues in the beginning with respect to SEACOM cable connectivity problems, but Afrihost hacked around that by providing a proxy server onto the SAT3 cable. Other than that, I have nothing but good things to say about them.

1. Bandwidth is cheap. Really cheap. Our bandwidth bill for our home ADSL has shrunk to such a degree that I was able to upgrade our line to a 4mbps line. That is awesome.
2. We use a lot of bandwidth, mainly on the upstream and through their web based "Client Zone" we are able to top up our capped account anytime, from anywhere. With at least one photographer in the house at any one time, we tend to use a few GB a month uploading and this really helps. They do take care of the minority "mainly uploader" group too, which very few ISP's do in SA.
3. They have a 2 for 1 top up special at certain times. OK, scratch that, most times. We pay very little for a very good return with Afrihost
4. Service is awesome. The head honcho at @Afrihost on twitter tweets and answers queries too (@gianvisser) which I respect.
5. They just ran a 1GB for life free promo. I love that, because no matter what happens now, I will always be online at least!

Just a quick anecdote of a query that did come up.

I was experiencing slightly lower line speeds than I should have and tweeted about it. Afrihost picked up that tweet (without me @messaging them or even following them at the time) and had a technician PHONE me on my mobile phone to sort out the issue. The dude was knowledgeable and had respect for the fact that I knew what I was talking about instead of trying to shove a pre-recorded call centre script down my throat (you know the old "OK click on the Start button"... "I use linux"...."Ja, OK, now click on the start button..." routine) and helped me out in a few minutes. In a country where very few companies really take service seriously, this needs mentioning!

To end, I would like to say a big thank you to Afrihost for caring enough that my ISP is an important relationship to me.

If you do use twitter, please follow:

@gianvisser
@Afrihost

to get a really excellent service and great prices.

Paul Scott on 2010-10-28 17:16:17 Comments (1) Tweet this

Afrihost and why they rock as an ISP

OK, so you really will not see this often (read ever) on this site, but the recent activities at Afrihost http://www.afrihost.com warrant this.

I have been hosting sites with Afrihost for a few years, and decided earlier this year to move my ADSL account over to them as well. This was probably the best move I have ever made. There were a couple of issues in the beginning with respect to SEACOM cable connectivity problems, but Afrihost hacked around that by providing a proxy server onto the SAT3 cable. Other than that, I have nothing but good things to say about them.

1. Bandwidth is cheap. Really cheap. Our bandwidth bill for our home ADSL has shrunk to such a degree that I was able to upgrade our line to a 4mbps line. That is awesome.
2. We use a lot of bandwidth, mainly on the upstream and through their web based "Client Zone" we are able to top up our capped account anytime, from anywhere. With at least one photographer in the house at any one time, we tend to use a few GB a month uploading and this really helps. They do take care of the minority "mainly uploader" group too, which very few ISP's do in SA.
3. They have a 2 for 1 top up special at certain times. OK, scratch that, most times. We pay very little for a very good return with Afrihost
4. Service is awesome. The head honcho at @Afrihost on twitter tweets and answers queries too (@gianvisser) which I respect.
5. They just ran a 1GB for life free promo. I love that, because no matter what happens now, I will always be online at least!

Just a quick anecdote of a query that did come up.

I was experiencing slightly lower line speeds than I should have and tweeted about it. Afrihost picked up that tweet (without me @messaging them or even following them at the time) and had a technician PHONE me on my mobile phone to sort out the issue. The dude was knowledgeable and had respect for the fact that I knew what I was talking about instead of trying to shove a pre-recorded call centre script down my throat (you know the old "OK click on the Start button"... "I use linux"...."Ja, OK, now click on the start button..." routine) and helped me out in a few minutes. In a country where very few companies really take service seriously, this needs mentioning!

To end, I would like to say a big thank you to Afrihost for caring enough that my ISP is an important relationship to me.

If you do use twitter, please follow:

@gianvisser
@Afrihost

to get a really excellent service and great prices.